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Hours to days

Convert hours to days by dividing by 24 — or by 8 if you mean working days. The distinction that ruins project estimates.

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The formula

days = hours ÷ 24

Calendar days or working days

The formula above gives calendar days: 24 hours each, the kind that elapse whether anyone is working or not. That is what this converter produces.

Project estimates, contracts and service agreements usually mean something else:

Kind of dayHoursUsed for
Calendar day24elapsed time, deadlines, rentals
Working day8effort estimates, person-days, billing
Shift12rota planning, healthcare, industrial

The gap is a factor of three, and it is where estimates go wrong. “40 hours of work” is one working week — five working days — but only 1.67 calendar days of elapsed time. Neither number is wrong; quoting one when the reader expects the other is.

Quick reference

HoursCalendar daysWorking days (8 h)
8 h0.331
12 h0.51.5
24 h13
40 h1.675
48 h26
72 h39
168 h721
720 h3090

Service level agreements

SLAs are where the distinction is written down explicitly, because the difference decides whether a breach happened:

CommitmentIf calendar hoursIf business hours
4-hour responsesame dayup to next working day
24-hour responsenext daythree working days
48-hour responsetwo dayssix working days

A “24-hour response” raised at 5pm on a Friday resolves on Saturday evening under one reading and on Wednesday afternoon under the other.

Uptime

Availability percentages convert to downtime allowances, and hours are the natural unit for the middle of the range:

AvailabilityDowntime per year
99%87.6 h — 3.65 days
99.9%8.76 h
99.95%4.38 h
99.99%52.6 min
99.999%5.26 min

Each additional nine divides the allowance by ten, which is why the jump from three nines to four is an engineering programme rather than an adjustment.

Estimating in your head

Divide by 24, or halve three times and divide by three. For working days, divide by 8 — which is why an estimate given in hours is so easily misread as three times longer or shorter than intended.